Not what it turns out to be

Friday 9 March 2012, 2.09am HKT

11.40pm local time
17°C (63°F) drizzly

RATTA (an alias) has been in her new job exactly three weeks now. Judging from what she tells me earlier tonight, I don’t think she’s a happy bunny there.

The trouble is with the people she “has to work with,” as she knowingly puts it.

It’s not Ratta — I know her too well, and she gets along perfect with everyone.

* * *

Turns out the people there are really arrogantheartless and bloodyminded.

I’ll just relay what Ratta told me in short, conclusive form just to show you how WTF her new employer and co-workers are turning out to be.

  1. A morass of ‘products’ (tuition courses) that fit into three sheets of A3 size paper (11½ x 16½ inches, or 29.7 x 42 cm).
  2. The course listings have been organised (by others) in quite a chaotic way, or at least not very organised one.
  3. There are too many women employees (over 80%).
  4. Most of the employees are under 25 years old (over 80%).
  5. Ratta could notice (even with one eye shut) that EVERYBODY there dislikes to explain the work system or anything else to anyone, not just to her.
  6. There is an expectation in the company that every new employee within a day or two of being hired to fully 100% absorb, digest, understand, appreciate, regurgitate, etc — choose the words you like best — whatever the hell had been badly explained to him or her the first time round (and the only time).
  7. Any new employee is expected (nay, required) to say the ‘correct’ words on the go-get when conversing with customers (the parents) or handling enquiries.

You can’t ask a question

In one incident, Ratta was being shown the ropes to doing something by a co-worker. Ratta asked the co-worker to clarify a point. The co-worker at once went poe-faced but pretended to be nice. Then Ratta got her arse hauled into the super’s office.

(I wasn’t there to witness it, naturally, but I trust Ratta’s word on it mainly because I know really well and she’s rather good at noticing these things. Had I been there, as a ‘next-level’ sort of guy myself, a punch in that co-worker’s gob would’ve been my response.)

Jesus H. Christ, is it too much to ask for a slight clarification?!?

You have to be perfect

Another incident: Another supervisor asked Ratta how she would answer an enquiry about a new enrolment.

“I’ll say I just do a quick/small assessment first,” Ratta said what her response would be. That sounds all right, doesn’t it? Sounds all right to me even if I were running on lawyer mode.

But, NO, the supervisor launched on Ratta, telling her, “No! You cannot use the word ‘small’ in your answer.”

Would be f@#king nice to be told beforehand, woudn’t it?!!

There you have it. If you utter one single word ‘wrong’ (that is, not in their spiel script), your arse is unceremoniously hauled in front of the super for a pretend-to-be-nice-and-understanding drubbing whose words leave you in no doubt what could happen to you next.

* * *

Points 5, 6 and 7 really got up my nose. They really got my juices for the vicious going. There are lots of companies and lots of people like that in Hong Kong. No wonder when Hong Kong was ‘given back’ to China, nobody lifted a finger to help us.

Those are exactly the kind of conduct that earned Hongkongers the reputation of being treacherous and two-timing (best described by the Chinese colloquialism 反骨 faan gwut, to invert the bones, or turning the bones inside out).

I will not apologise for saying that. I mean it. I don’t like saying things like that, not about my own people or about anyone else. If you’ve lived long enough and have been to or lived in as many places as I have, you’ll know what I’m saying about Hongkongers.

* * *

My take

This place is probably the Hong Kong version of The War Against Terror (TWAT) in Iraq and Afghanistan.

Jesus H. Christ! these people are in the education sector.

Jesus H. Christ! these people clearly don’t know what the fuck they’re doing.

Jesus H. Christ! these people are psychopaths.

We bloody well appreciate that your eyes are constantly on the bottom line in an expensive town like Hong Kong were the rent is skyhigh and choices are near zero.

We bloody well appreciate everyone has a sales quota and it’s hard to keep it rolling, given our tougher business conditions caused by psychopaths in power.

We bloody well appreciate that new employees need some time (certainly effing more than three weeks!) to get used to your f@#king brain-dead, money-grubbing, cash-gouging system clearly based on that psychotic Tiger Mother shite.

We bloody well appreciate this new employee had never farkin’ worked in the education sector.

We bloody fuggin’ well appreciate your other employees are young (maybe too young) to appreciate that, to recall Ratta’s own words:—

“…all these women, all young, single and childrenless, clumped together just don’t seem to realise that women don’t always understand how a man, a father, any parent, would see things.”

Jesus H. Christ, even those among us who have interrogated criminals before expect them to ask back questions or be flummoxed once in a while about their own details!

Remind us about Ratta

I might not have mentioned this before, but Ratta used to work for a major Italian luxury sportscar manufacturer. She was in charge of a pair of high-end sportscars that were worth a staggering HK$9 million (US$1.16 million or £734,000) together. She knew everything there was to know (technically or otherwise) about those sportscars. Even ardent fans knew less than she does about them.

If I had a chance, my question to her employer:—

  • Could any of your employees be trusted with even touching products costing that much? No? There’s your answer then.

If I could have it my way

So now Ratta is planning to restart her jobhunt yet again.

Right now, I have in mind to draw up a Litigation Risk Assessment for Ratta for:

  • poor treatment of employee
  • being given misleading information as to the nature of her job and of the expectations of her work
  • party or parties, jointly and severally, carrying on a pattern of behaviour or conduct that on the balance of probability knowingly or unknowingly is leading or causing to lead to an unspecified and/or unspecifiable state of mental anguish in Ratta

Jesus H. Christ, these people clearly are ripe to be taught a lesson. And since they are in the education sector, they should be quite amenable to teachable lessons, don’t you think?

What can we expect in children when they’re taught by people like THAT?!!

Again, I remind you all:—

“If you tolerate this, your children will be next.” (English proverb)

* * *

Comment, muthareader. Will you leave one?

© The Naked Listener’s Weblog, 2012.

Images: Ikea Ratta dolla via | Arrogant face via Terra Ferma Media | Arrogant T-shirt via Ken Segall’s Observatory | EjuKayShun via c4c.

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